FAQs

Q1: Are the products really fresh?

A1: Yes! Our products are 100% Guaranteed fresh catch daily! We partnered with local fishermen and fishing companies here in Navotas City(Fishing Capital of the Philippines) to supply you, guaranteed fresh catch seafood daily! We ensure you, that you'll get the very best fresh catch seafood. You'll even get Fresh Seafood first before the wet market and super market does!

Q2: What is my protection as a buyer?

A2: We offer Cash on Delivery. You will only pay once you receive your order. Plus,  we have a Iron-Clad Risk Free Guarantee! If you think you didn't get Fresh Seafood at the day of actual delivery, you can shoot us an email at fisherscart@protonmail.com and We'll Refund Your Money and you can Keep Your Orders For FREE! Plus, You'll Get 10% OFF Discount On Your Next Order! See our refund policy here-> Refund Policy – Fishers Cart

Q3: Do I need a credit/debit card to purchase?

A3: No, you don't necessarily need a credit/debit card. We accept COD. But if you wish to pay using Debit/Credit card, we have Paypal, Paymongo, ang Gcash and as an alternative payment method. If you wish to pay using bank transfer, you can choose COD and email us or leave us a message on our Facebook/Instagram: @fisherscart account for our Bank Details.

NOTE: You don't need to have a Paypal or Paymongo account if you plan to pay using your Debit/Credit card. You can pay using a guest account and use any type of Debit/Credit card.

Q4: How long will the delivery be?

A4: We do next day delivery on orders placed before 5:00 PM, this is to ensure that you'll get the very best and fresh catch seafood at the day of delivery. Just make sure to order before 5:00 PM to be eligible for Next Day Delivery. Delivery of the actual product the next day is between 11am-5pm. Orders placed on Weekends will be delivered on Mondays.

EX:
You ordered @5:01 PM on Tuesday, it'll be counted as Wednesday transaction and be delivered on Thursday. If your order has been placed 5:01 PM on Friday, it'll be counted as Saturday transaction, hence it'll be delivered on Monday.

Q5: What location can you deliver and how much is the Delivery Fee? Can I get a FREE Delivery?

A5: We deliver to the whole NCR, Rizal, and some parts of Bulacan(Balagtas, Bocaue, Marilao, Meycauayan, Obando, Bulacan, Guiguinto, Malolos, and Plaridel). Delivery fee is ranging from Php 100-300(Calculated at checkout). You can Get FREE Delivery on orders above 7,500, plus you'll get a random picked FREE 1kg of Seashells from us! (Subject to availability). NO MINIMUM ORDER IS REQUIRED.

Q6: Why Should we buy from you?

A6: We are buying the seafood directly to the fishermen higher than their desired price. We're helping them to have a stable and scalable source of income.

They get paid correctly, You Get To Save Your Time, Energy, and Effort. Plus, You'll Get A Guaranteed Freshly Caught Seafood At A Much Lower Price Than Supermarkets, Groceries, and Wet Markets!

Plus, all of our staff are people who lost their job, bankrupted business owners this pandemic, and working students. This is a win-win-win situation for everybody!

You Won't Need To Wake-Up Early And Go To "Smelly" And "Unsafe" Wet Markets. Skip the line while you wait at home and still get The Best And Legit Fresh Seafood Delivered To YOU.

Q7:  How to claim promo?

A7: You can claim the promo by following every steps where you saw it. For freebies, you’ll need to add the freebie on your cart and input the code in the checkout session under “Order Summary” for the code to work.

Please do note that you can ONLY CLAIM 1 PROMO AT A TIME. PROMOS WILL NEVER CONJUNCT WITH OTHER PROMOS. 

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Got more questions not answered here? Shoot us a call +63 923 535 0313 or if you're a email type person, you can email us: fisherscart@protonmail.com

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