Guarantee

We’re so confident you’ll love FishersCart seafood that if it's not FRESHLY delivered, we’ll give you your money back. We won’t even ask you to ship back the seafood. We are not the cheapest, but we have the freshest seafood that is legitimately wild-caught every day. Our products are antibiotics-free, hormone modification-free, all-natural wild-caught seafood that is good for your health, your family's health, and the economy.

All we ask of you is to send an email to fisherscart@protonmail.com with the subject line: Refund Request: Order # (YOUR ORDER NUMBER) and share what you didn’t like about your order. One of our team members will reply to your request as soon as possible. 

Guarantee does not cover:

1. Frustration due to the fact that you didn't get the certain gender you wanted.

2. You mistakenly ordered your products.

3. You don't like the size of the goods.

4. It didn't arrive as "Alive"  (WE ARE CLAIMING THE GOODS AS "FRESH" NOT "LIVE", UNLESS WE CLAIM IT AS "LIVE" IT IS NOT COVERED.)

5. It didn't tasted like you expected(Taste buds differs for every person). 

See our Refund and Return Policy for the complete process.

Sea Shell Products Consumption Disclaimer

Notice: All Sea Shell Products Must Be Consumed Within the Day of Delivery

We at FishersCart Seafood Store take great pride in providing you with the freshest and highest quality sea shell products. However, we would like to remind you of the importance of safe consumption practices to ensure your well-being.

Consumption Guidelines:

1. Consume Promptly: Sea shell products should be consumed on the same day of delivery to maintain their freshness and quality. Delayed consumption may increase the risk of food poisoning and spoil the intended taste and texture.

2. Refrigeration: If you must store the sea shell products for a short period before consumption, please refrigerate them at a temperature of 32°F (0°C) or lower. Ensure that the products are kept in an airtight container to prevent contamination.

3. Avoid Seafood Allergens: If you have known seafood allergies, please exercise caution when consuming our sea shell products. Always consult with a medical professional before consuming any seafood.

Liability Disclaimer:

In compliance with food safety standards and guidelines, we wish to make it clear that once the sea shell products are delivered to you, their proper handling, storage, and timely consumption are your responsibility. In the event that you fail to consume the products on the day of delivery and experience any adverse health effects, FishersCart Seafood Store cannot be held liable for any damages, including but not limited to food poisoning, allergic reactions, or spoilage.

We encourage you to prioritize your health and safety by following the consumption guidelines provided above. If you have any questions or concerns about our sea shell products, please do not hesitate to contact our customer support team.

By accepting delivery of our sea shell products, you acknowledge and agree to the terms outlined in this disclaimer.

Thank you for choosing FishersCart Seafood Store, and we look forward to serving you with the finest sea shell products.

Sincerely,

FishersCart Seafood Store

Please note: Beef, Fruits, Heat & Eat Products, and Coffee can not be returned and are not covered under our guarantee/refund policy. Please donate unopened meals you didn’t like to someone in need or discard. For seafood returns or refund requests, you must send an email on the actual day you receive your orders. We believe that you're a good person and won't use this guarantee falsely against us as it will greatly affect the local fishermen's commission. You have 1-hour after you received your order to ask for a refund.